Guest Experience

When you arrive, you'll be greeted at the HOA’s security gate. Let the attendant know you're a guest, and they'll direct you from there.

Guest parking is located in the lot to the right of the bag drop entrance. The valet is not available.

We recommend arriving about an hour before your tee time — a little earlier if your group is joining us for lunch beforehand. This gives you time to get settled, change, and warm up without feeling rushed.

Note: If you arrive before your member-host, check in at the bag drop/golf shop/front desk and let staff know you're a guest. They'll make sure you're taken care of.

Pull up to our bag drop and our outside service team will take it from there — your bag will be waiting when you're ready to play. There's no need to carry clubs through the clubhouse.

Stop into the golf shop to check in for your round. Our staff will have your tee time on file under your member-host's name. It's also a great place to grab anything you may have forgotten — gloves, balls, tees, and more.

The practice range and short game area are available to guests prior to your round. Range balls are complimentary and set up on the range. Feel free to make yourself at home.

We take pride in maintaining a welcoming and polished environment throughout the club. Here's what to plan on:

• On the course: Collared shirts (tucked in), golf slacks or tailored golf shorts. No denim, cargo shorts, or athletic wear.
• In the clubhouse: The same standard applies. For gentlemen, hats and visors are to be removed in all indoor areas.
• Dining room: Smart casual requested.
• Footwear: Soft spikes or spikeless golf shoes are required on the course. Metal spikes are not permitted.

Please change into golf shoes in the locker room rather than the parking lot — we have comfortable facilities waiting for you.

Note: When in doubt, err on the side of neat and tidy. Our team is happy to help, and the golf shop carries essentials if you need them.

Your member-host handles guest fees for the round, which typically include greens fees, cart or caddie fees, and food and beverage during the round. We want you to relax and enjoy the experience — not worry about the tab.

If you'd like to make a purchase in the golf shop, we accept credit cards or cash. Food and beverage in the clubhouse is signed to the member's account or payable by guests directly with a credit card only. 

Gratuity is not necessary but appreciated by our team. If you'd like to show your appreciation to outside service staff, locker room attendants, caddies, or our dining team, cash is the easiest way to do so.

Caddies are not available

We ask that all guests keep phones on silent upon arriving at The Club at Ruby Hill. Phone calls are permitted outdoors and in designated areas. We ask that phones not be used inside the clubhouse, dining room, or on the driving range.

Photography on the course and around the property is welcome for personal use. We simply ask that photos or videos intended for publication or social media be approved in advance. Tag us at @theclubatrubyhill and do not include other members or guests without permission.

Guests are welcome to use our locker room facilities.

Our clubhouse includes a dining room, grill, bar, patio, pool, fitness center, tennis, and pickleball courts, all of which are open to guests accompanied by their member-host.

Permitted in outdoor areas only, away from dining patios and event spaces.

Our members are passionate about this club, and we think you'll see why. A few things that help everyone have a great experience:

• Pace of play: We take pace seriously. If a hole gets away from you, please pick up and move along — it keeps things enjoyable for everyone on the course. Our target is 4:03, and the GPS on the Club’s cart fleet is a helpful reference tool.
• Children: Children are welcome throughout the club. Junior golfers must be at least 7 to play the championship course
• Pets Are not allowed
• Guest frequency: Members may host the same guest up to 6 times per calendar year.

Most importantly — welcome. We hope this is the first of many visits, and we look forward to taking great care of you.